The reservoir of your water cooler is made from durable stainless steel or heavy-duty, commercial-grade plastic. For this reason, a leak usually originates from the water bottle. A vacuum seal is required to prevent your water reservoir from overflowing. If there is a pinhole or crack in the water bottle, the seal will not be created. The result will be a leak from the bottom, or spout of your water cooler. You may even see it overflow from the top. To fix a leaking water dispenser, follow these steps:
Watch this video to learn how to fix a leaking water dispenser:
A water dispenser thermostat adjustment will make your water warmer or cooler. The water dispenser temperature control is located on the back of the unit. The thermostat may or may not be labeled depending on the model that you have. It can be a bit conspicuous – look for a flat head screw either at the top or bottom of the grating that backs your water cooler.
To make the water cooler colder rotate the screw clockwise about 1 hour on a clock face. Allow the unit to stabilize for 2-3 hours before testing for the new cooler temperature. Be careful not to turn the screw more than 1 hour at a time as this may result in a frost ring and the eventual freezing of your reservoir.
If your water has stopped flowing from your water cooler, the reservoir may have frozen. To treat this problem, please follow these steps:
Your water cooler may not dispense cold water for several reasons.
If your water cooler is suddenly not cooling, your outlet is likely the culprit. Please follow these steps:
If your water dispenser is not heating water, you should first ensure that your outlet is working correctly. Also, there is a red switch on the back of most water coolers that activates the hot tank. Press the button to the on position and wait for 30 to 45 minutes, if it still does not heat the water, contact us for further assistance.
Yes, all water coolers need to be cleaned on a periodic basis to assure proper functioning and the best tasting water. Use these easy step-by-step instructions to clean your water dispenser.
A leaking water filter should be addressed quickly by turning off the inline water supply valve. The valve connects the flex lines and can be located at the installation point of your unit. Once you have turned off the water supply, please contact us for further assistance.