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Providing quality water to Northeast Ohio since 1897

Account Tutorials

Online Account Tutorials for Customers

Follow these easy-to-follow tutorials to get the most out of your Distillata online account! If you have any questions regarding your account please contact us and we’ll be happy to assist you in any way we can!


How To Enroll in AutoPay

AutoPay is a user-friendly benefit that frees you to do the things that matter. Enroll in our autopay service today, and you will have one less bill to mail.

How To Go Paperless

In addition to our new system of handling paper in-house, we are encouraging our customers to participate by electing to receive an electronic bill. Who wants to join us in our war against paper waste? Here’s how you can do so!

How To Print a Delivery Calendar

You have enough to remember, let us help with your water delivery. It’s really easy to print and download a calendar of your scheduled dates using our account management tool!

How To Skip a Delivery

If you have an upcoming delivery that you want to skip, you can do so easily through our account management tool. Follow these directions to skip your next delivery, which you can easily re-enact if you change your mind!

How To Print a Copy of Your Delivery Invoice

When it’s time to pay the bills and submit your purchases, you want to get it done right and you want to get it done quickly. We know how it is! Thankfully, printing your Distillata water delivery invoice takes less than a minute when you follow these easy steps.

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